K. Madhu Jewellers

Welcome to K. Madhu Jewellers. By accessing or using our website (“the Website”), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using the Website or placing an order.

1. General

These Terms & Conditions govern your use of the Website and all purchases made through it.
By accessing the Website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of the updated terms.

2. Eligibility to Use the Website

  • Users must be 18 years or olderto make a purchase.
  • By using the Website, you confirm that all information provided by you is accurate, current, and complete.

3. Product Information

  • We make every effort to display accurate product details, descriptions, and images.
  • Product images are for representation purposes only. Minor variations in colour, design, or finish may occur.
  • All products are subject to availability.

4. Pricing & Payment

  • Product prices are listed on the Website and may be subject to change without notice.
  • Applicable taxes, shipping charges, and other fees (if any) are displayed during checkout.
  • Payments must be completed through the available secure payment methods on the Website.

We reserve the right to cancel orders in case of pricing errors or payment issues.

5. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance.
  • We reserve the right to accept or reject any order at our discretion.
  • Orders may be cancelled due to stock unavailability, pricing discrepancies, or suspected misuse.

Once an order is dispatched, it cannot be cancelled.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and courier services.
  • Delays caused by logistics partners, customs clearance, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate delivery details.

Please refer to our Shipping Policy for detailed information.

7. Returns & Refunds

  • Returns and refunds are governed by our Returns & Refund Policy.
  • Products must be unused, unworn, and returned in original packaging, where applicable.
  • Refunds are processed after inspection and approval.

8. Intellectual Property Rights

All content on the Website, including text, images, logos, designs, graphics, and trademarks, is the intellectual property of K. Madhu Jewellers.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt to gain unauthorized access to systems or data
  • Upload or transmit malicious software or harmful content

Any misuse may result in suspension or termination of access.

10. Limitation of Liability

K. Madhu Jewellers shall not be liable for:

    • Indirect, incidental, or consequential damages
    • Losses arising from delays, technical issues, or third-party services
    • Any misuse of products after delivery

Use of the Website and products is at your own risk.

11. Third-Party Links

The Website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of such external websites.

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of competent courts.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us through the Contact Us page on our Website.